American Tourister provides a warranty covering manufacturing defects, but it doesn’t include damage from misuse, neglect, or accidents. To redeem the warranty, submit the warranty certificate or the original purchase receipt to a service center for evaluation.
American Tourister produces luggage known for its durability and reliability. Understanding the warranty terms and coverage is important for any potential issues with your luggage. The warranty covers manufacturing defects such as cracks, broken zippers, and unusable handles, but it does not cover damage from misuse or accidents.
By ensuring compliance with the warranty requirements and understanding what is covered, you can be confident in dealing with any potential issues related to your American Tourister luggage.
Understanding American Tourister Luggage Warranty
Sure, here’s a section of a blog post about the American Tourister Luggage Warranty, focusing on the subheading: Understanding American Tourister Luggage Warranty.
When purchasing luggage, understanding the warranty is essential to ensure peace of mind and security for your investment. The American Tourister Luggage Warranty provides coverage for your luggage in certain circumstances, offering reassurance and support for any defects or issues that may arise. This comprehensive guide aims to shed light on the specifics of the American Tourister Luggage Warranty, outlining what it entails and how it can benefit customers.
What Is American Tourister Luggage Warranty?
The American Tourister Luggage Warranty is a guarantee provided by the company to cover any manufacturing defects in their luggage products. It ensures that customers can have their products repaired or replaced if they encounter issues that are covered under the terms of the warranty. This warranty is a testament to American Tourister’s commitment to delivering high-quality, reliable luggage options, offering peace of mind to their customers.
Coverage Of The Warranty
- Manufacturing Defects: The American Tourister Luggage Warranty covers any defects that arise from the manufacturing process, such as cracks or breaks in the luggage shell, broken zippers, or fabric tears that make the front pocket unusable.
- Exclusions: It’s important to note that the warranty does not cover damage caused by misuse, neglect, accidents, or any cosmetic damage. Additionally, any damage to luggage purchased through resellers may not be covered under the warranty.
- Redemption Process: To redeem the warranty, customers may need to provide the original receipt of purchase or a completed warranty certificate when seeking service at an authorized Repair Center. The center will then assess whether the issue is covered under the warranty.
How To Redeem The American Tourister Luggage Warranty
When it comes to redeeming the American Tourister Luggage Warranty, there are a few key steps you need to follow. Understanding the necessary documents for warranty service and determining warranty coverage will help ensure a smooth process. Here’s a guide on how to redeem your American Tourister Luggage Warranty.
Necessary Documents For Warranty Service
When redeeming your American Tourister Luggage Warranty at a Service Center, you must have the following necessary documents:
- Duly completed warranty certificate
- Original receipt of purchase
These documents are essential for the Service Center to assess the warranty coverage and provide the necessary service for your American Tourister luggage.
Determining Warranty Coverage
The Service Center will evaluate your product to determine the warranty coverage. The warranty typically covers manufacturing defects, such as cracks or breaks in the luggage shell, broken zippers, and fabric tears that make the front pocket unusable. However, it’s essential to note that the warranty does not cover cosmetic damage or any damage caused by misuse, neglect, or accidents.
If your product is found to have a manufacturing defect covered by the warranty, the Service Center will proceed with the necessary repairs or replacements to ensure your American Tourister luggage is back in top condition.
Repairing American Tourister Luggage
For American Tourister luggage repairs under warranty, ensure to have the warranty certificate or purchase receipt. An authorized repair center will evaluate and repair covered issues like cracks, broken zippers, and more. Visit the Service and Repairs page for assistance in creating a repair ticket.
Evaluation By Authorized Repair Center
When it comes to repairing American Tourister luggage, the first step is to have your product evaluated by an authorized repair center. These specialized centers are equipped to assess the condition of your luggage and determine its warranty coverage. They have the expertise to identify any manufacturing defects and assess whether the problem is eligible for repair under the American Tourister warranty.
Creating A Repair Ticket
Once your luggage has been evaluated and deemed eligible for repair, the next step is to create a repair ticket. This can be easily done by visiting the American Tourister website’s Service and Repairs page. By filling out the necessary information and providing details about the issue with your luggage, you can initiate the repair process. Make sure to include your contact information and any relevant documentation, such as the warranty certificate or original receipt of purchase.
Creating a repair ticket not only helps streamline the repair process but also ensures that your luggage is properly tracked throughout the process. It allows the authorized repair center to have all the necessary information at hand to efficiently address the issue with your American Tourister luggage.
In conclusion, if your American Tourister luggage requires repair, start by having it evaluated by an authorized repair center. Once the warranty coverage is determined, create a repair ticket on the American Tourister website to initiate the repair process. By following these steps, you can restore the functionality and durability of your American Tourister luggage. Don’t hesitate to take advantage of the warranty that American Tourister offers to ensure the longevity and quality of your travel companion.
What Does The American Tourister Luggage Warranty Cover?
American Tourister provides a comprehensive warranty to ensure the quality and durability of your luggage. Let’s delve into what exactly the American Tourister Luggage Warranty covers.
Cracks Or Breaks In Luggage Shell
The American Tourister warranty includes coverage for any cracks or breaks in the sturdy shell of your luggage.
Broken Zippers And Fabric Tears
If your luggage experiences broken zippers or tears in the fabric that render the front pocket unusable, rest assured that this falls under the warranty coverage.
For warranty service, you will need to present the duly completed warranty certificate or original receipt of purchase at a Service Center. The experts at the Service Center will assess whether the issue is covered by the American Tourister warranty.
If your luggage faces any of these issues, American Tourister will have you covered under their warranty protection scheme. It’s a quality assurance you can rely on while traveling.
Frequently Asked Questions On American Tourister Luggage Warranty
How Long Is The Warranty On American Tourister?
The warranty on American Tourister luggage covers manufacturing defects and lasts for a specific period. Warranty service requires the warranty certificate or original receipt of purchase. The Service Center will determine if the issue is covered by the warranty.
How Do I Redeem My American Tourister Warranty?
To redeem your American Tourister warranty, visit a Service Center with the completed warranty certificate or purchase receipt. The Service Center will assess if the issue is covered by the warranty. Your American Tourister luggage warranty covers manufacturing defects but not misuse, neglect, or accidents.
Can American Tourister Luggage Be Repaired?
Yes, American Tourister luggage can be repaired. The authorized repair center will evaluate the product and determine the warranty coverage. You can check the warranty period and create a repair ticket on the website’s Service and Repairs page. Submit the warranty certificate or original receipt for service at a Service Center.
What Does Suitcase Warranty Cover?
The suitcase warranty covers cracks or breaks in the luggage shell, wheels, or handles, broken zippers, and fabric tears that make the front pocket unusable. It does not cover cosmetic damage or any Away luggage purchased through resell.
Conclusion
When it comes to American Tourister luggage, the warranty coverage is essential for peace of mind. With the warranty, customers can have their defective luggage repaired at an authorized service center. The warranty covers various issues such as cracks, breaks, broken zippers, and fabric tears, ensuring that customers are protected from manufacturing defects.
It is highly recommended to register the product and keep the warranty certificate or receipt handy for easy access. With American Tourister’s warranty, you can travel with confidence.
